FAQ.

Q: How do I hang my new banner?

A: Every banner purchase comes with an instruction card, alternatively you can visit the how to hang link found at the bottom of Hello Saturday’s website or on highlights on Instagram.

 

Q: I want to get a personalised piece but not sure how it will look, can I get a free mock up?

A: Of course you can! Reach out and I can put together a free digital mock up for you.

 

Q: I ordered a couple of days ago and I haven’t received a fulfilment email, why hasn’t it been fulfilled yet?

A: As a busy mum of 3 I try to be present with my boys as much as possible, Generally orders are fulfilled between Monday to Thursday. Fulfilment will never surpass the 1 - 14 days turn around times. 

 

Q: I’m looking at a few pieces but not sure if they will go together, are you able to send me a comparison picture?

A: Of course I can! Reach out about which pieces you would like to see in a comparison picture together.

 

Q: Do you ship worldwide?

A: Yes I do, if your country isn’t listed on the delivery options reach out and I can add it for you.